Retail Policies FAQ

 

What type of payment do you accept?

Payments must be made by credit card.  We accept American Express, Discover, Visa and MasterCard.

What is the status of my order?

Once your order has been shipped, you will receive an email from Saddle Ranch with tracking information.  You can use the tracking number to track your package on www.ups.com.  If you misplace the email or have other questions about the status of your order, please email: submission@thesaddleranch.com.

“NO REFUNDS – NO EXCHANGES – ALL SALES FINAL”